Why am I receiving an error message during checkout?
Tips to Proceed Through Checkout Smoothly
If you click "Proceed to Checkout" & are paying with a Credit Card:
- Please make sure the billing information matches the billing information/address associated with the credit card you are using.
If you click "Pay with Amazon":
- Please note Amazon does not allow you to use Amazon Gift Cards to pay for purchases with Amazon Payments on third-party websites such as this one.
- Please check that you are entering the e-mail address and password associated with your Amazon.com account correctly when you are trying to complete a purchase.
- If you can enter your account e-mail address and password, but you cannot complete your purchase, please check that your payment method is set up correctly on Amazon. You can confirm your payment method setup by following the steps listed here.
- If your payment method is set up correctly, but you still cannot complete your purchase, please contact Amazon.